Privacy Policy

Last updated: March 3, 2025

Welcome to FeedInsight ("we", "our", "the platform"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your data when using our SaaS platform.

1. Who are we?

Website: feedInsight.xyz

Contact email: contact@feedinsight.xyz

2. What data do we collect?

To provide our services, we collect the following personal data:

• Username
• Email address
• Password (encrypted and securely stored, we do not have access to it)

3. How do we use your data?

We use your data for the following purposes:

• To provide and manage your account on the platform
• To improve the user experience
• To communicate account-related updates (e.g., password reset, important notifications)

4. Payments and financial information

Payments on FeedInsight are securely processed via Stripe. We do not store or have access to your payment details—these are handled directly by Stripe in accordance with their privacy policy.

5. Refund policy

You are eligible for a refund within 14 days of subscription activation. To request a refund, please contact us at contact@feedinsight.xyz.

6. Analytics and tracking

We use Umami.is to analyze website traffic. This service collects only anonymous data, and no IP addresses or personally identifiable information are stored.

We do not use cookies.

7. User rights

Under the GDPR, you have the following rights regarding your data:

• Right of access – You can request to see what data we hold about you.
• Right to rectification – You can update your account information.
• Right to erasure – You can delete your account and all associated data from the /account page.
• Right to object – You can object to certain data processing activities.
• Right to data portability – You can request a copy of your data in a portable format.

For any inquiries regarding these rights, please email us at contact@feedinsight.xyz.

8. Data security

We take security seriously and implement encryption and industry best practices to protect your data from unauthorized access.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email.

10. Contact

For any questions regarding this Privacy Policy, please contact us at:

contact@feedinsight.xyz