Terms of Service

Last updated: March 3, 2025

Welcome to FeedInsight ("we", "our", "the platform"). By using our services, you agree to these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our platform.

1. Overview

FeedInsight (https://feedinsight.xyz/) is a SaaS platform that provides feedback collection and management services.

2. Account registration

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the security of your account.
  • You must be at least 18 years old to use FeedInsight.

3. Payments and subscriptions

  • Payments are processed through Stripe. We do not store payment details.
  • Subscriptions automatically renew unless canceled before the next billing cycle.
  • You can cancel your subscription at any time from your account settings.

4. Refund policy

You are eligible for a refund within 14 days of subscription activation. Refund requests must be sent to contact@feedinsight.xyz.

5. User obligations

You agree not to:

  • Use FeedInsight for illegal activities.
  • Attempt to hack, exploit, or disrupt the platform.
  • Share, resell, or distribute our service without permission.

Failure to comply may result in account termination.

6. Data privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your data.

7. Limitation of liability

FeedInsight is provided "as is" and "as available". We do not guarantee uninterrupted service. We are not liable for:

  • Any loss of data or damages resulting from the use of our platform.
  • Third-party service failures (e.g., Stripe, analytics providers).

8. Changes to these Terms

We may update these Terms periodically. If changes are significant, we will notify you via email. Continued use of our platform after changes means you accept the updated Terms.

9. Contact

For any questions regarding these Terms, contact us at:

contact@feedinsight.xyz